Welcome to Anika Meal Portal
Powering employee meal management & payments
Powering employee meal management & payments
This portal is built for employees of Anika Sterilis Pvt. Ltd. to manage and pay for their monthly cafeteria meal services. Each employee receives a monthly meal bill based on their consumption, which can be cleared using UPI or salary deduction options via Razorpay integration.
Our meal portal offers a dynamic menu where prices vary slightly based on dish, availability, and portion size. Below is a sample of commonly served meals with starting prices (inclusive of all taxes):
*Prices are indicative and updated periodically based on procurement and seasonal changes.
Data Collection & Usage: We collect and store employee information including name, employee ID, department, and meal consumption records solely for cafeteria billing and management purposes.
Data Security: All personal information is encrypted and stored on secure servers with restricted access. Only authorized HR and IT personnel can access employee meal data.
Payment Security: Payment processing is handled by Razorpay's secure gateway. We do not store credit card, debit card, or UPI credentials on our servers. All payment data is tokenized and encrypted.
Third-Party Sharing: We do not sell, rent, or share personal information with external parties except for payment processing through Razorpay and internal company operations.
Data Retention: Meal consumption and billing records are retained for 3 years for accounting and audit purposes, after which they are securely deleted.
Meal Service Hours:
Meal Collection Points:
Advance Ordering:
Delivery Services:
Quality & Freshness Guarantee:
Special Occasions & Festivals: Extended service hours and special menu items available during festivals, company events, and celebrations. Advance notifications sent via company portal and email.
Service Interruptions: Planned maintenance, equipment servicing, or emergency situations may temporarily affect service. Alternative arrangements and advance notifications provided through official communication channels.
Service Usage: The Anika Meal Portal is exclusively for employees of Anika Sterilis Pvt. Ltd. and authorized personnel at the AMTZ Campus, Vizag.
Billing Cycle: Monthly meal bills are generated on the last working day of each month. Bills include all meals consumed during the calendar month with applicable taxes.
Payment Options:
Bill Verification: Employees have 5 working days from bill generation to verify and report discrepancies. After this period, bills are considered final.
Meal Pricing: Prices are subject to change based on ingredient costs, seasonal availability, and vendor rates. Updated pricing is displayed on the portal and cafeteria notice board.
Account Responsibilities: Users are responsible for maintaining the confidentiality of their login credentials and immediately reporting any unauthorized access.
No Refund Policy: Since meals are consumed before billing, no refunds are processed once payment is completed or salary deduction is authorized.
Billing Error Resolution:
Payment Disputes: For technical payment failures or duplicate charges, contact IT support immediately. Razorpay transaction disputes are resolved within 7-10 business days.
Medical Leave Adjustments: Extended medical leave (>15 days) with proper documentation may qualify for meal bill adjustments in the following billing cycle.
Overcharging Resolution: If systematic overcharging is identified, credits will be applied to the next month's bill or processed as salary adjustments.
Portal Access: Available 24/7 for bill viewing and payment. Payment gateway operates during business hours (9 AM - 6 PM) on working days.
Technical Support: For portal issues, payment problems, or access difficulties, contact it@anikasterilis.com or extension 2847.
Meal Ordering: Advance meal booking (where available) must be done before 10 AM for the same day. Cancellations accepted until 11 AM.
Compliance: Usage of this portal constitutes acceptance of company HR policies and IT usage guidelines as outlined in the employee handbook.
For policy clarifications, billing disputes, or technical support:
Email: it@anikasterilis.com |
HR Extension: 2845 | IT Support: 2847
Response time: 24-48 hours for non-urgent queries, immediate for payment issues
Business Name: YERRAMSETTI SUSANTHA SANKAR
I am the developer of this feature and the initial Razorpay integration. For development and testing purposes, KYC verification has been completed using my personal information.
Upon successful development and testing, a new Razorpay account will be created under the company name (Anika Sterilis Pvt. Ltd.) with proper business KYC verification.
This temporary arrangement is solely for development purposes and will be replaced with the official company account before going live.
This page provides information for the Razorpay team to verify our integration and business details. For any questions or clarifications, please contact us at it@anikasterilis.com.